Job dispatch

Dispatch field jobs and track progress in real time

Create jobs, assign workers, monitor progress on map, and react to delays before they impact customers.

Assign and track jobs from one web dashboard
Automatic progress and time logging at job locations
Live map overview of jobs and worker positions
MyCarTracks job dispatch dashboard with assigned jobs and live field status.

Why teams use Job Dispatch

Teams use Job Dispatch to make faster assignment decisions, keep field progress visible, and handle delays before schedules break.

  • Assign urgent tasks faster
  • Improve field visibility during the day
  • Reduce missed and delayed jobs
  • Respond to customers with better context

Core dispatch capabilities

Real-time overview on a map

See workers, job locations, and active job status in one map view so dispatchers can make faster assignment decisions.

See map-based field operations

Job list and dispatch management

Use a job table with sorting and filters, track open/in-progress/done/rejected statuses, and catch delayed jobs before they escalate.

Explore dispatch board features

Full job detail in one place

Review job information, customer context, state changes, and time logs from a single detail pane to reduce context switching.

See job detail workflow

Find nearest available worker and assign fast

Use address and radius search to identify nearby eligible workers and dispatch directly from planner workflows.

View assignment workflow

Use historical jobs and routes to improve planning

Review completed jobs and tracks to identify recurring route patterns and improve customer/service planning.

Open history insights

Maintain customer lists for faster dispatching

Create and manage customer records so recurring jobs can be created faster with consistent location and contact context.

See customer management flow

Manage multiple drivers and assignments

Onboard workers quickly and coordinate job assignments across teams and vehicles from one operational view.

Explore workforce operations

Export job progress and time reports

Generate summaries with status and time logs, then export CSV files for operational analysis and follow-up.

See job reports

What workers see in the Android app

Workers receive jobs in the Android app and can follow job details, navigation, and state updates in one workflow.

  • Workers open jobs in `Menu > Jobs`
  • Each job includes customer details and location info
  • Workers can launch navigation to the job location
  • Manual state and log updates are available when needed

Android only: Job Dispatch is not currently available on iOS.

Automatic job progress and time logging

MyCarTracks can use location context to update job progress and log time automatically, reducing repeated manual phone actions for workers.

If exact position is unknown, workers can update job state and logs manually.

Works even when workers go offline

Previously synced jobs remain available offline, and workers can continue updates and logging. Data syncs when internet access returns.

Control dispatch behavior with app settings

Jobs On/Off toggle

Enable or disable dispatch workflows directly in app settings for operational control.

Auto logging On/Off

Control whether automatic job logging runs in the background for worker devices.

Minimum auto-logging time threshold

Set a minimum on-site duration to avoid false logs when workers pass near unrelated locations.

Built for teams working in the field

Field service companies

Mobile technicians

Installation and maintenance teams

Dispatch coordinators

SMB operations teams

How MyCarTracks Job Dispatch works

1

Activate Job Dispatch in Extensions

Enable Job Dispatch in your web account under Extensions before assigning jobs.

2

Create jobs and assign workers in web dashboard

Dispatchers create tasks, set context, and assign work from the dispatch board.

3

Workers receive and execute jobs in Android app

Workers use the Android app to view job details, navigate, and update progress.

4

Managers monitor progress, delays, and reports

Managers track live status, detect delays, and export reports for review and planning.

Job Dispatch FAQ

Is Job Dispatch available on iOS?

No. Job Dispatch is currently available on Android devices only.

How do I activate Job Dispatch?

Job Dispatch is off by default. Activate it in Extensions in your web account before using dispatch workflows.

Can workers use Job Dispatch offline?

Yes. Previously synced jobs remain available offline, and updates sync when connectivity returns.

Are job progress and time logs automatic?

Automatic progress and time logging are available based on location context, with manual fallback when needed.

Can workers update job status manually?

Yes. Workers can manually update job status and logs when exact location data is unavailable or a manual action is preferred.

Can I find the nearest worker for a job?

Yes. You can use address/radius context to locate nearby workers and assign jobs more quickly.

Which reports can I export?

Job reports include progress and time-log context, with CSV export for downstream analysis.

Can Job Dispatch be turned off in app settings?

Yes. Job Dispatch behavior can be controlled in app settings, including on/off toggles.

Dispatch smarter and respond faster

Start using Job Dispatch to assign tasks, monitor field progress, and keep jobs on schedule.

Availability and activation

Job Dispatch is currently available on Android devices only.

Job Dispatch is off by default and can be activated in Extensions in your web account.